Job Interview Questions: What to expect in a job interview for car rental agent?

I am going for a job interview for a car rental agent position. What type of questions should I expect?

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Questions about your customer service ability, solving problems, working with people who are angry, learning new processes, and if you will be driving/operating the vehicle - a clean driving record. You should also be prepared to answer questions regarding your flexibility around scheduling, job responsibilities, overtime, etc.

If it's really in-depth, they may use what are called BEI (behavioral ) interview questions that will ask you to provide recent examples of your work habits, responsibilities and achievements.

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• Jobs: Interview Survival Kit - Conquer the Federal Job Interview ...
  Jobs: Conquer the Federal Job Interview - Tips for making a name for ... ask your contact at the agency to clue you in on what you might expect beforehand.