I have a job interview at M&S tomorrow and needed some help.. I got an email saying the jon interview will contain role play exercises.
What sort of stuff should i practise?
Has anyone had an interview with them before that could help me?
Thanks
Job Interview Process 101 for First Time Job Seekers
Recommended Answer:
Practice "up-selling" and difficult customer relations. Up-selling is basically accessorizing and encouraging the customer to spend more, but in a manner that leaves them feeling satisfied and wanting to come back and see you personally. Difficult customer relations is about objections and empathy. They're in a hurry. They're shopping for a spouse and they hate shopping. They're difficult and mean. Practice a specific response to these. Use your imagination, but bring it around to the up-sell.
The Physician Job Interview - Essential Tips for Success
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